Purchasing & Payment
You can browse & shop our collections in our central London studio-store, no appointment needed. For full details click HERE
When an item is on pre-order it will always specify a delivery time e.g. Delivery in February / Delivery in 2-3 weeks. This means the item is currently being produced and will be shipped to you the moment we receive it.
Gift cards can be purchased both online & in our central London studio-store. Both physical gift cards (which come delivered in our luxurious signature packaging) or virtual gift cards are available. To purchase a gift card please click HERE
Yes. If you have a gift code it can be used both online and at our central London studio-store.
You can only use one gift code per order.
Shipping & Returns
DeMellier ships worldwide, view the full list below. If you don’t see your country here, please don’t hesitate to send an email to [email protected], our team will strive to accommodate your purchase.
We offer same day delivery in central London (for orders placed before 12pm), next day delivery for UK (for orders placed before 12pm) and express delivery worldwide. You will be able to select these options at checkout. To learn more about shipping options please click here >
DeMellier insures each purchase during the time it is in transit until delivery. A signature is required for any goods delivered, at which point responsibility for your purchased goods passes on to you.
To learn more please click here >
You will be given the option to add monogramming to your item on the product page if available for your chosen item. This will need to be added before the item is added to the basket. Please note that all personalised products are non-refundable. To learn more about our monogramming service please click here >